Assistance and Support
GIShosting support and assistance service is reserved only for customers who have signed up for a GIShosting plan.
Support for the GIShosting service is included in the fee. It includes remote support related to any malfunctions of the GIShosting product.
All activities related to the use of QGIS Desktop, project preparation, and all data-related activities, which are therefore excluded from support, remain under the responsibility of the client. Support is provided exclusively through Gter’s DESK support portal: http://gtersrl.zohodesk.eu/portal
Users will be able to register on the GTER support portal from which they can manage the opening of tickets and their monitoring.
Register on the portal
How to open a ticket
Interactive maps
What Solves
With GIShosting, you overcome the limitations of traditional paper maps or simple static PDFs.
The platform allows you to publish and share your maps interactively, making them navigable and queryable via the web, directly from your users or customers.
You don’t have to install plugins, write code, or set up servers: GIShosting offers you a ready-to-use environment, where you simply upload your project created with QGIS to make it immediately available online.
help always granted
Assistance
GIShosting support service is reserved only for customers who have signed up for a GIShosting plan that includes Support.
GIShosting service support includes remote support regarding any malfunctions of the GIShosting product.
All activities related to the use of QGIS Desktop, project preparation, configuration and publication on Lizmap Web Client and all data-related activities remain in the customer’s charge, which are therefore excluded from support.
Customer support
Consultancy
E’ You can request advice and support for the implementation and publication of new projects online.
The consultancy will cover all activities related to the use of QGIS Desktop, project preparation, configuration and publication on Lizmap Web Client.
